It is an act that you do several times a week (especially now during this period before the holidays); you take out your credit or debit card and insert it into the dataphone of the point of sale. Or you hold your card in front of the wireless screen. After the payment has been accepted, the person behind the register usually asks: “Would you like a copy?”
The Bank of Spain
For various reasons, many will answer ‘no’. Perhaps because it goes faster, to save paper for the environment or simply out of lack of interest. However, for everyone who sometimes answers with ‘no’, the Bank of Spain has a message. And with this message, you can avoid disappointment. Handy in times when making electronic payments is almost a daily occurrence.
The financial institution explains behind the term “copy” is in reality the security of the point of sale terminal (POS). This contains the payment details. Of course, you can say ‘no’, which is a good decision if you don’t need the copy and it is still good for the environment, explains the Bank of Spain. But if you do not want a copy of your transaction, always first make sure that you see the correct amount to be charged on the screen of the payment terminal.
If the person behind the cash register has made a mistake, you can point this out to him or her on the spot and the mistake can be corrected. If you only find out much later when checking your bank account, it is very difficult to reclaim the excess amount.
Nowadays you can pay with your card so easily that, especially with smaller amounts, you probably no longer pay attention and automatically hold your card in front of the reader, grab your things and leave the store, the Bank of Spain warns. The institution points out that contactless payments where the PIN code is not requested are currently limited to a maximum of €50. When a higher amount is entered, you will necessarily have to enter your PIN code and look at the terminal.
Nevertheless, with amounts under €50, annoying mistakes can also be made that are difficult to solve. In short, ‘first look at what you pay’, advises the Spanish Bank.