Else Beekman
The Spanish Ministry of Consumer Affairs has launched an investigation into unfair commercial practices regarding holiday homes operating without a license. This research focuses on the largest holiday home rental platforms such as Airbnb and Vrbo.
The ministry, led by Pablo Bustinduy, is continuing its announced approach against unlawful online advertisements for tourist rentals.
Unfair trade practices
Under the General Law for the Protection of Consumers and Users, these unfair commercial practices are an offense that “may cause general harm or risks to the interests of consumers and users,” according to the Directorate General of Consumer Affairs. Authorities at regional and municipal levels have reported a significant number of holiday homes operating without the required licenses. Therefore, the ministry has decided to initiate this investigation to protect consumers and users against these practices.
Getting information
Consumer Affairs has sent requests for information to the largest vacation rental platforms. These are specifically aimed at large landlords or companies that manage large numbers of holiday homes in different autonomous communities. These companies may be involved in “unfair trade practices.”
Fines up to 100,000 euros
Based on the information collected, Consumer Affairs will investigate whether it is necessary to initiate sanction procedures for these practices. If the violations are considered serious, they can result in fines of up to €100,000. These fines can even amount to four to six times the ill-gotten gains.
With these strict measures, the ministry hopes to ensure the legality and transparency of the tourist rental market and protect consumers from potential deception and risks.
Also read: Airbnb warns hosts not to advertise swimming pools due to drought restrictions